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What must Mandatory Reporters do?

Described below are actions that you must take as a Mandatory Reporter, actions that are recommended, and actions you must not take.

A Mandatory Reporter who receives information concerning Prohibited Conduct MUST:

  1. Support the complainant by:
    • Assisting them with obtaining medical assistance and other on- and off-campus resources if needed or requested; and
    • Encourage them to report the incident to law enforcement and assist them in contacting law enforcement if requested.
  2. Report the incident to the university:
    • Report all known information to the Office of Title IX promptly after receiving notice. This should occur no later than 48 hours after receiving the report. If the end of the 48-hour reporting window falls on a weekend or University holiday, the Mandatory Reporter should report the incident as soon as possible on the next University business day; or
    • If the incident involves suspected child abuse or child sexual abuse, report the incident to the Tennessee Department of Children’s Services by calling the Central Intake Child Abuse Hotline at 1-877-542-2873 or 1-877-237-0004.

A Mandatory Reporter who receives information concerning Prohibited Conduct SHOULD:

Before the complainant reveals information that they may wish to keep confidential, it is recommended that you try to ensure that they understand the following:

  • Your obligation to report the names of all parties involved in the alleged conduct, as well as other relevant facts regarding the incident, to a Title IX Official;
  • Their ability to share the information confidentially with certain on- and off-campus resources such as the Student Counseling Center, Health Center, and the Sexual Assault Center of East Tennessee.
  • Their option to make a request for “Limited Action.” If they do not want the university to investigate the incident or pursue disciplinary action against the responding party, they can make that request to the Title IX Coordinator.
  • The university’s policy prohibiting retaliation. If they seem hesitant to report an incident, it is important that they understand that the university will take steps to prevent retaliation and also take strong responsive action it if occurs.

In addition to the steps above, after a complainant reveals information about prohibited conduct, it is RECOMMENDED that a Mandatory Reporter take the following actions:

  • Provide emotional support;
  • Encourage the complainant to preserve any evidence (see Appendix A of the Policy for tips);
  • Inform the complainant that you will be reporting the information to a Title IX Official and that someone will be reaching out to provide further guidance and assistance; and
  • Provide the complainant with a copy of Appendix A of the Policy and/or the You Are Not Alone guide.

A Mandatory Reporter who receives information concerning Prohibited Conduct MUST NOT:

  • Guarantee a complainant confidentiality;
  • Share information about the incident with a person who does not have a university-related need to know;
  • Share personally identifiable information about the incident with law enforcement (including UTPD) without the complainant’s consent; and/or
  • Investigate or otherwise attempt to resolve reports of prohibited conduct without the approval of the Title IX Official, other than taking an action required or recommended above.

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