You Are Not Alone Complainant Guide
On-Campus Resources
Confidential
Student Counseling Center
1800 Volunteer Blvd., Suite 200
865-974-2196
If calling during the hours of 8:00 a.m. – 5:00 p.m. on Mondays, Tuesdays, Wednesdays, and Fridays, or during the hours of 9:00 a.m. – 5:00 p.m. on Thursdays, except on University holidays, breaks, or closures. A student who needs counseling support when the Student Counseling Center is not open may
call 865-974-2196.
Student Health Center
1800 Volunteer Blvd.
865-974-5080
Provides students with an acute care clinic/triage nurse, primary care clinic, sports medicine clinic, and women’s health clinic. After hours, students are encouraged to seek services through the Sexual Assault Center of East Tennessee or at the UT Medical Center emergency room.
Office of Ombuds Services
865-974-6273
The Office of Ombuds Services serves as an independent, impartial, confidential, and informal resource for UT Knoxville and UT Institute of Agriculture employees—both faculty and staff—as well as graduate students.
Employee Assistance Program
855-HERE4TN (855-437-3486)
The UT Employee Assistance Program (EAP) is designed to provide free, confidential assistance to help employees and their families connect with resources.
UT Psychological Clinic
208 Conference Center Building
600 Henley Street, Knoxville TN 37996
865-974-2161
UT Psychological Clinic utilizes advanced doctoral students to assess and treat children, adolescents, adults, and couples/families for a wide spectrum of behavioral and mental health conditions.
Sexual Assault Survivor Support Group
For information on date, time, and location, please email or call the Counselor Training Clinic.
SMART (Sexual Misconduct (Advocacy, Resources, Togetherness)) is designed to provide a confidential community for students to feel safe, find support, and connect with others. The group will meet weekly and is open to all UT students who identify as victims or survivors of sexual assault. You can join at anytime. Questions can be directed to the Counselor Training Clinic at ctc@utk.edu or 865-974-9291.
Limited Confidentiality
865-974-4357 (HELP)*
If calling during the hours of 8:00 a.m. – 5:00 p.m. Monday-Friday, except on University holidays, breaks, or closures.
*confidentiality is limited to the Intake & Crisis Clinician in the Center for Care & Resilience
Nonconfidential
Office of Title IX
1817 Melrose Ave.
865-974-9600
UT Police Department
1101 Cumberland Ave.
865-974-3114
Emergency: 911 or 865-974-3111
Works to ensure safety on campus and in the immediate surrounding area and provides programming for students to increase awareness, personal safety, and property security.
Office of Investigation and Resolution
2450 E J. Chapman Drive – 216 Business Incubator Building
865-974-0717
Fulfills an important compliance function by working with various legal mandates set out by state and federal law and university policies related to civil rights, equal employment, and affirmative action. OIR serves to investigative and resolve faculty/staff-related reports of sexual misconduct, relationship violence, stalking, and retaliation.
Student Conduct and Community Standards
102 Andy Holt Tower
865-974-3171
Staff members are the primary investigators for alleged prohibited conduct. Before initiating an investigation, staff can meet with an individual to discuss options and processes.
Human Resources
865-974-6642
UT Knoxville Human Resources staff serve as a support resource for employees and can assist you in accessing available benefits and services.
Off-Campus Resources
Local Resources
Sexual Assault Center of East Tennessee
2455 Sutherland Ave., Building B
Knoxville, TN 37919
24/7 crisis line: 865-522-7273
Knoxville Family Justice Center
400 Harriet Tubman Street
Knoxville, TN 37915
865-521-6336
Family Violence Helpline: 865-521-6336
University of Tennessee Medical Center
865-305-9000
1924 Alcoa Highway
The University of Tennessee Medical Center is operated by University Health System, Inc., a separate legal entity from the University of Tennessee. As a result, a report to the University of Tennessee Medical Center does not put The University of Tennessee on notice of Prohibited Conduct.
YWCA – Knoxville – Victim Advocacy Program (dating and domestic violence)
865-523-6126 (24/7 crisis hotline)
420 West Clinch Avenue or 124 S. Cruze Street
YWCA advocates provide comprehensive support for victims of dating/domestic violence, including safety planning and crisis intervention, education on victim’s rights and victim compensation, navigation of the justice system, accompaniment to court, referrals for and assistance accessing essential services, referrals to support group, and follow-up services.
Helen Ross McNabb – Family Crisis Center (dating/domestic violence)
(865) 637-8000 (24/7 crisis hotline)
The Kent C. Withers Family Crisis Center is a safe place of refuge for individuals experiencing dating/domestic violence. While at the shelter, victims receive on-site counseling, advocacy and case management. Additionally, the 24-hour crisis hotline provides a number for victims to call for any-time-of-day access to safety planning and information on emergency shelter, support groups and other domestic violence services from caring, knowledgeable staff.
State Resources
Tennessee Coalition to End Domestic & Sexual Violence
To request services call 800-298-9018.
As a statewide organization, the Coalition provides the following.
- Survivors of domestic violence and sexual assault
- Domestic violence and sexual assault programs
- Community groups and organizations
- Criminal justice agencies
- Allied professionals (medical, legal, mental health, etc.)
- Individuals seeking information and resources
- Immigrant victims of domestic violence, stalking or trafficking
National Resources
National Domestic Violence Hotline
1-800-799-SAFE (7233), or 1-800-787-3224 (TTY)
All calls to the hotline are confidential and anonymous. The hotline is available to callers 24 hours a day, 365 days a year to provide services in more than 170 languages. Hotline advocates answer questions, provide safety planning and information as well as directly connect callers to domestic violence resources available in their local calling area.
Rape, Abuse & Incest National Network (RAINN)
The nation’s largest anti-sexual violence organization.
RAINN created and operates the National Sexual Assault Hotline: 800.656.HOPE (4673)
Victims Connect Resource Center
A referral helpline where crime victims can learn about their rights and options confidentially and compassionately. A program of the National Center for Victims of Crime.
- A traditional telephone-based helpline: 855-4-VICTIM (855-484-2846)
- An innovative online chat: Chat.VictimConnect.org
- Web-based information and service referrals: VictimConnect.org
Resources for Transgender and Gender Diverse Persons and the Black, Indigenous, and People of Color (BIPOC) Community
Campus Resources
Center for Health Education & Wellness
865-974-5725
CHEW empowers all Volunteers to thrive by cultivating personal and community well-being. We are dedicated to a community model that is embodied in the “VOLS HELP VOLS” commitment.
Office of Title IX
865-974-9600
The University of Tennessee Title IX model provides a comprehensive community approach to the institution’s Title IX responsibility. Under the direction of the Title IX Coordinator, the Title IX team members, housed in critical areas across campus, work collaboratively to educate the campus community, prevent incidents, support those in need, and address Title IX-related concerns.
Office of Investigation and Resolution
865-974-2498
OIR fulfills an important compliance function by working with various legal mandates set out by state and federal law and university policies related to civil rights, equal employment, and affirmative action. OIR also provides leadership and services that promote the institution’s mission of creating and sustaining a learning environment that is welcoming to all and hostile to none.
Student Conduct and Community Standards
865-974-3171
The Office of Student Conduct and Community Standards develops student integrity and accountability through an educational, consistent, and equitable conduct process.
Student Counseling Center
865-974-2196
After Hours: 865-974-4357
The Student Counseling Center is the university’s primary facility for personal counseling, psychotherapy, and mental health outreach and consultation services. Our mission is to promote the psychological, educational, and social well-being of the students of the University of Tennessee and to help prepare them to be productive members of a global society.
Student Health Center
865-974-3135
The Student Health Center provides health services to students, access to pharmaceutical needs, and emergency care.
UT Police Department
865-974-3114
Safety is always a top priority at the University of Tennessee. At the heart of the university’s efforts to promote safety is the UT Police Department (UTPD). With sixty fully commissioned officers, UTPD works around the clock, every day of the year to ensure safety on campus and in the immediate surrounding area.
Local Resources
Helen Ross McNabb Domestic Violence Services
865-637-8000
Safety planning; emergency shelter information; support groups; counseling services; court advocacy and accompaniment; referrals for housing, legal services, employment, and education; specialized services for children; on-site services at the Family Justice Center; education and information on domestic violence and abuse; access to translation services.
Knoxville Family Justice Center
Helpline: 865-521-6336
Office phone: 865-215-6800
Safety planning; danger assessment; orders of protection; prosecution; civil legal assistance; counseling; support groups; language interpretation; access to shelter; employment assistance; housing—short and long term; child care; services for the elderly, individuals with disabilities, and other special populations.
Sexual Assault Center of East Tennessee
24/7 crisis line: 865-522-7273
The mission of the SACET is to provide excellent and compassionate services for survivors of sexual assault and to empower communities through education and social change.
National Resources
Survivor Resources for the BIPOC Community and People of Color
Incite! is a national activist organization of radical feminists of color advancing a movement to end violence against Womxn of Color and our communities
The Institute on Domestic Violence in the African American Community (IDVAAC) is an organization focused on the unique circumstances of the African American and Black community as they face issues related to domestic violence – including intimate partner violence, child abuse, elder maltreatment, and community violence. IDVAAC’s mission is to enhance society’s understanding of and ability to end violence in the African-American and Black communities
National Organization of Asians and Pacific Islanders Ending Sexual Violence is a program under Monsoon Asians & Pacific Islanders in Solidarity, with a mission to support local and international community-based programs and governmental organizations in enhancing their services to victims of sexual violence from the Asian and Pacific Islander communities in the U.S., U.S. Territories in the Pacific, and Asia.
National Organization of Sisters of Color Ending Sexual Assault (SCESA) is an advocacy organization of Women of Color dedicated to working with our communities to create a just society in which all Women of Color are able to live healthy lives free of violence
StrongHearts Native Helpline (1-844-7NATIVE) is a safe, anonymous and confidential service for Native Americans, Indigenous, and First Nation people affected by domestic violence and dating violence
Transgender and Gender Diverse Survivor Resources
Trans Lifeline (national; crisis support for trans people): 877-565-8860
The Trevor Project / Trevor Lifeline: 1-866-488-7386
FORGE is a federally funded national transgender anti-violence organization to provide direct services to transgender, gender non-conforming, and gender non-binary survivors of sexual assault and training and technical assistance for providers across the nation.
The Anti-Violence Project empowers lesbian, gay, bisexual, transgender, queer, and HIV-affected communities and allies to end all forms of violence through organizing and education, and supports survivors through counseling and advocacy.
GLBT Hotline 1-888-843-4564
Resources for Veterans
Campus Resources
Center for Health Education & Wellness
865-974-5725
CHEW empowers all Volunteers to thrive by cultivating personal and community well-being. We are dedicated to a community model that is embodied in the “VOLS HELP VOLS” commitment.
Office of Title IX
865-974-9600
The University of Tennessee Title IX model provides a comprehensive community approach to the institution’s Title IX responsibility. Under the direction of the Title IX Coordinator, the Title IX team members, housed in critical areas across campus, work collaboratively to educate the campus community, prevent incidents, support those in need, and address Title IX-related concerns.
Office of Investigation and Resolution
865-974-2498
OIR fulfills an important compliance function by working with various legal mandates set out by state and federal law and university policies related to civil rights, equal employment, and affirmative action. OIR also provides leadership and services that promote the institution’s mission of creating and sustaining a learning environment that is welcoming to all and hostile to none.
Student Conduct and Community Standards
865-974-3171
The Office of Student Conduct and Community Standards develops student integrity and accountability through an educational, consistent, and equitable conduct process.
Student Counseling Center
865-974-2196
After Hours: 865-974-4357
The Student Counseling Center is the university’s primary facility for personal counseling, psychotherapy, and mental health outreach and consultation services. Our mission is to promote the psychological, educational, and social well-being of the students of the University of Tennessee and to help prepare them to be productive members of a global society.
Student Health Center
865-974-3135
The Student Health Center provides health services to students, access to pharmaceutical needs, and emergency care.
UT Police Department
865-974-3114
Safety is always a top priority at the University of Tennessee. At the heart of the university’s efforts to promote safety is the UT Police Department (UTPD). With sixty fully commissioned officers, UTPD works around the clock, every day of the year to ensure safety on campus and in the immediate surrounding area.
Local Resources
Helen Ross McNabb Domestic Violence Services
865-637-8000
Safety planning; emergency shelter information; support groups; counseling services; court advocacy and accompaniment; referrals for housing, legal services, employment, and education; specialized services for children; on-site services at the Family Justice Center; education and information on domestic violence and abuse; access to translation services.
Knoxville Family Justice Center
Helpline: 865-521-6336
Office phone: 865-215-6800
Safety planning; danger assessment; orders of protection; prosecution; civil legal assistance; counseling; support groups; language interpretation; access to shelter; employment assistance; housing—short and long term; child care; services for the elderly, individuals with disabilities, and other special populations.
Sexual Assault Center of East Tennessee
24/7 crisis line: 865-522-7273
The mission of the SACET is to provide excellent and compassionate services for survivors of sexual assault and to empower communities through education and social change.
National Resources
Department of Defense Safe Helpline is both anonymous and confidential, as well as secure, which gives us the ability to provide a uniquely safe space for survivors to heal at their own pace.
Military Rae Crisis Center strives to unite agencies engaged in the elimination of sexual violence in the United States Armed Forces. MRCC provides case management, victim advocacy, support groups, education, research, and training.
Service Women’s Action Network is the voice of women who have served or are currently serving in the military. The organization is a member-driven network dedicated to supporting, connecting and advocating for the individual and collective needs of service women; past, present and future.
Sexual Violence in the Military is a guide for civilian advocates developed by the National Sexual Violence Resource Center.