You Are Not Alone Complainant Guide
On-Campus Resources
Confidential
Student Counseling Center
1800 Volunteer Blvd., Suite 200
865-974-2196
If calling during the hours of 8:00 a.m. – 5:00 p.m. on Mondays, Tuesdays, Wednesdays, and Fridays, or during the hours of 9:00 a.m. – 5:00 p.m. on Thursdays, except on University holidays, breaks, or closures. A student who needs counseling support when the Student Counseling Center is not open may call 865-974-2196.
Student Health Center
1800 Volunteer Blvd.
865-974-5080
Provides students with an acute care clinic/triage nurse, primary care clinic, sports medicine clinic, and women’s health clinic. After hours, students are encouraged to seek services through the Sexual Assault Center of East Tennessee or at the UT Medical Center emergency room.
Office of Ombuds Services
865-974-6273
The Office of Ombuds Services serves as an independent, impartial, confidential, and informal resource for UT Knoxville and UT Institute of Agriculture employees—both faculty and staff—as well as graduate students.
Employee Assistance Program
855-HERE4TN (855-437-3486)
The UT Employee Assistance Program (EAP) is designed to provide free, confidential assistance to help employees and their families connect with resources.
UT Psychological Clinic
208 Conference Center Building
600 Henley Street, Knoxville TN 37996
865-974-2161
UT Psychological Clinic utilizes advanced doctoral students to assess and treat children, adolescents, adults, and couples/families for a wide spectrum of behavioral and mental health conditions.
Limited Confidentiality
865-974-4357 (HELP)*
If calling during the hours of 8:00 a.m. – 5:00 p.m. Monday-Friday, except on University holidays, breaks, or closures.
*confidentiality is limited to the Intake & Crisis Clinician in the Center for Care & Resilience
Nonconfidential
Office of Title IX
1817 Melrose Ave.
865-974-9600
UT Police Department
1101 Cumberland Ave.
865-974-3114
Emergency: 911 or 865-974-3111
Works to ensure safety on campus and in the immediate surrounding area and provides programming for students to increase awareness, personal safety, and property security.
Office of Investigation and Resolution
2450 E. J. Chapman Drive – 216 Business Incubator Building
865-974-0717
The Office of Investigation and Resolution (OIR) serves as the central campus investigation unit for UTK (including the UT Institute of Agriculture and UT Space Institute), the UT System Administration, and the UT Institute for Public Service. OIR serves to investigate and resolve faculty/staff-related reports of sexual misconduct, relationship violence, stalking, and retaliation.
Student Conduct and Community Standards
102 Andy Holt Tower
865-974-3171
Staff members are the primary investigators for alleged prohibited conduct. Before initiating an investigation, staff can meet with an individual to discuss options and processes.
Human Resources
865-974-6642
UT Knoxville Human Resources staff serve as a support resource for employees and can assist you in accessing available benefits and services.
Off-Campus Resources
Local Resources
Sexual Assault Center of East Tennessee
2455 Sutherland Ave., Building B
Knoxville, TN 37919
24/7 crisis line: 865-522-7273
Knoxville Family Justice Center
400 Harriet Tubman Street
Knoxville, TN 37915
865-521-6336
Family Violence Helpline: 865-521-6336
University of Tennessee Medical Center
124 Alcoa Highway
865-305-9000
The University of Tennessee Medical Center is operated by University Health System, Inc., a separate legal entity from the University of Tennessee. As a result, a report to the University of Tennessee Medical Center does not put The University of Tennessee on notice of Prohibited Conduct.
YWCA – Knoxville – Victim Advocacy Program (dating and domestic violence)
865-523-6126 (24/7 crisis hotline)
420 West Clinch Avenue or 124 S. Cruze Street
YWCA advocates provide comprehensive support for victims of dating/domestic violence, including safety planning and crisis intervention, education on victim’s rights and victim compensation, navigation of the justice system, accompaniment to court, referrals for and assistance accessing essential services, referrals to support group, and follow-up services.
Helen Ross McNabb – Family Crisis Center (dating/domestic violence)
(865) 637-8000 (24/7 crisis hotline)
The Kent C. Withers Family Crisis Center is a safe place of refuge for individuals experiencing dating/domestic violence. While at the shelter, victims receive on-site counseling, advocacy and case management. Additionally, the 24-hour crisis hotline provides a number for victims to call for any-time-of-day access to safety planning and information on emergency shelter, support groups and other domestic violence services from caring, knowledgeable staff.
State Resources
Tennessee Coalition to End Domestic & Sexual Violence
To request services call 800-298-9018.
As a statewide organization, the Coalition provides the following.
- Survivors of domestic violence and sexual assault
- Domestic violence and sexual assault programs
- Community groups and organizations
- Criminal justice agencies
- Allied professionals (medical, legal, mental health, etc.)
- Individuals seeking information and resources
- Immigrant victims of domestic violence, stalking or trafficking
National Resources
National Domestic Violence Hotline
1-800-799-SAFE (7233), or 1-800-787-3224 (TTY)
All calls to the hotline are confidential and anonymous. The hotline is available to callers 24 hours a day, 365 days a year to provide services in more than 170 languages. Hotline advocates answer questions, provide safety planning and information as well as directly connect callers to domestic violence resources available in their local calling area.
Rape, Abuse & Incest National Network (RAINN)
The nation’s largest anti-sexual violence organization.
RAINN created and operates the National Sexual Assault Hotline: 800.656.HOPE (4673)
Victims Connect Resource Center
A referral helpline where crime victims can learn about their rights and options confidentially and compassionately. A program of the National Center for Victims of Crime.
- A traditional telephone-based helpline: 855-4-VICTIM (855-484-2846)
- An innovative online chat: Chat.VictimConnect.org
- Web-based information and service referrals: VictimConnect.org